When it comes to choosing Live Chat Software for your web site you need to consider several very important factors:
Does the software offer Live Visitor Monitoring?
Does the software offer Proactive Chat Invitations?
How easy is the software integratable into my web site?
How much does it cost?
Is the software customizable? And how thorough?
Can i find out GEO Location of my visitors?
Does the software offer Trouble Ticket Management and Knowledge Base management?
Does the software offer LiveCall or Request a Call features?
What kind of uptime guarantee does the software offer?
What kind of support does the software provide to its users?
As an expert in Help Desk Software and after analyzing 10 major Live Chat Software providers we can without a doubt say that Live Chat Software by ZaZaChat is a leader in the Help Desk Software industry. It offers all of the mentioned features and more! It is currently being utilized by more than 6000 web sites.